At sl788, we treat the personal information of every Indonesian member with the same seriousness we apply to platform security and game integrity. This Privacy Policy explains precisely what data we collect, why we collect it, how it is stored and protected, and the rights you hold over that data at all times.
sl788 ("we", "us", "our") is committed to protecting the privacy and personal data of every member who uses our online betting and casino platform. We recognise that the individuals who trust sl788 with their personal information — Indonesian members from Jakarta, Surabaya, Bandung, Medan, Yogyakarta, Bali, Semarang, Makassar, and beyond — deserve transparency, control, and the highest standards of data security.
This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data. It applies to all interactions with sl788, including account registration, deposits and withdrawals, gameplay, customer support communications, and use of our website at sl788.net.
We do not sell personal data to third parties for marketing purposes. We do not share your personal data with advertisers or data brokers. Our data processing is limited strictly to what is necessary to provide, maintain, secure, and improve the sl788 platform and to meet our legal obligations.
We collect personal data in the following categories. We collect only what is genuinely necessary for the purposes set out in Section 4.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number (NIK from KTP), passport number, photograph (from identity documents) | Required for KYC |
| Contact Data | Email address, mobile phone number, residential address (city and province) | Required at registration |
| Account Data | Username, encrypted password, account balance, transaction history, bonus history, responsible gaming settings | Required for platform use |
| Financial Data | Bank account name, bank account number (partial), bank name — BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, Bank Danamon, OCBC NISP; e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, LinkAja | Required for transactions |
| Transaction Data | Deposit amounts, withdrawal amounts, dates and times (WIB, UTC+7), payment method used, transaction reference numbers | Required by law |
| Usage Data | IP address, device type, browser type and version, operating system, pages visited, session duration, game activity logs, bet history | Collected automatically |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Collected during support |
| Verification Documents | Scanned or photographed copies of national ID (KTP), passport, utility bills, bank statements, e-wallet screenshots submitted for KYC | Required before withdrawal |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where a government-issued identity document incidentally discloses religion or place of birth as part of the Indonesian KTP format. Such incidental data is used solely for identity verification and is not processed for any other purpose.
The majority of personal data we hold is provided directly by you in the course of using the sl788 platform. This includes data entered during account registration, data submitted during KYC verification, payment details entered when making deposits or requesting withdrawals, and information provided in communications with our support team.
When you access the sl788 website or platform, we automatically collect certain technical and usage data through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, browser characteristics, and your navigation behaviour within the platform. See Section 10 for full details on cookies and tracking technologies.
We may receive limited personal data about you from third-party partners who assist in the delivery of our services. This includes payment processors and local bank partners (BCA, BRI, BNI, Mandiri, and e-wallet operators such as OVO, DANA, GoPay, ShopeePay, and LinkAja) who confirm transaction status; game studio providers such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Pocket Games Soft, and Spribe, who may share session identifiers for technical support purposes; and fraud prevention and identity verification services that cross-reference the details you submit during KYC against authoritative data sources.
In limited circumstances related to fraud detection and responsible gaming compliance, sl788 may consult publicly available databases, self-exclusion registers, or sanctions screening lists to verify that a member is not prohibited from using the platform.
sl788 processes your personal data only for specific, documented purposes. We do not repurpose your data for activities incompatible with the original purpose of collection. The primary purposes for which we process your personal data are as follows:
For each purpose described in Section 4, sl788 relies on one or more of the following legal bases to process your personal data:
sl788 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following tightly controlled circumstances:
We engage trusted third-party companies to perform specific functions on our behalf under binding data processing agreements. These service providers are permitted to use your data only for the specific purpose for which they were engaged and may not use it for their own independent purposes. Categories of service providers include:
We may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities when required to do so by law, court order, or regulatory directive. Where legally permitted, we will notify you of any such disclosure.
In the event of a merger, acquisition, corporate restructuring, or sale of all or part of sl788's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected members in advance of any such transfer and ensure that the receiving entity is bound by data protection obligations no less stringent than those set out in this Privacy Policy.
We will share your data with any other third party only where you have given us your explicit, informed consent to do so. You may withdraw such consent at any time by contacting our support team.
The sl788 platform serves members located in Indonesia, and some of the service providers we work with — including live game studios and cloud infrastructure providers — may be based in or operate data centres in jurisdictions outside Indonesia. When your personal data is transferred internationally, sl788 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or greater than the protections described in this Privacy Policy.
Safeguards used for international transfers include: contractual data protection clauses incorporated into agreements with all international service providers; encryption in transit (256-bit SSL/TLS) and encryption at rest; access controls restricting data access to authorised personnel only; and regular security assessments of third-party data handling practices.
sl788 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any legal obligations that require longer retention periods. Our standard retention schedule is as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data (active accounts) | Duration of account plus 5 years after closure | Legal obligation (AML/KYC) |
| Financial and transaction records | 7 years from transaction date | Legal obligation (financial records) |
| KYC verification documents | 5 years after account closure | Legal obligation (AML) |
| Customer support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Usage and technical logs | 13 months from collection | Legitimate interest (security, analytics) |
| Marketing consent records | Duration of consent plus 3 years | Legal obligation (consent management) |
| Self-exclusion records | Indefinite (permanent exclusion) or duration of exclusion period plus 5 years | Legal obligation (responsible gaming) |
When personal data reaches the end of its retention period and no longer serves any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
sl788 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
While sl788 applies industry-leading security standards, no digital platform can guarantee absolute security. You also play a role in protecting your data — please maintain a strong, unique password for your sl788 account and ensure your device is protected against malware and unauthorised access.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, work more efficiently, and to provide analytical information to site operators. sl788 uses cookies and similar technologies (including web beacons and local storage) on the sl788.net platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform functionality — maintaining your logged-in session, remembering your language and currency preferences, securing your account from CSRF attacks | Session |
| Performance / Analytics | Collecting anonymised data about how members navigate the platform, which pages load slowly, and which features are most used — used to improve platform performance | Up to 13 months |
| Functionality | Remembering your preferences such as game lobby display settings, preferred deposit method, and notification opt-ins | Up to 12 months |
| Fraud Prevention | Device fingerprinting and session integrity checks used to identify and block fraudulent access attempts and bonus abuse patterns | Up to 12 months |
You may control and manage cookies through your browser settings. Most modern browsers allow you to refuse non-essential cookies or to delete cookies that have already been set. Please note that disabling strictly necessary cookies will impair your ability to use the sl788 platform — you will not be able to maintain a logged-in session without session cookies. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
sl788 does not use advertising cookies or third-party tracking cookies for retargeting or behavioural advertising purposes.
sl788 recognises and respects the privacy rights of all members. Regardless of your location within Indonesia, you hold the following rights with respect to the personal data sl788 holds about you:
You have the right to request a copy of the personal data sl788 holds about you, along with information about how it is processed. We will respond to access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update most contact details directly via your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 8).
You may request that we restrict processing of your personal data in specific circumstances — for example, while a dispute about data accuracy is being resolved.
Where processing is based on consent or contract, you may request a machine-readable export of the personal data you have provided to sl788 in a structured, commonly used format.
You have the right to object to processing based on legitimate interests, including profiling for responsible gaming monitoring. You may also withdraw marketing consent at any time.
The sl788 platform is strictly for adults aged 21 and over. sl788 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is conducted during the account registration process and, where necessary, as part of KYC document review.
If sl788 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be returned to the payment source, less any administrative costs incurred.
If you are a parent or guardian and believe that a minor in your care has registered an account with sl788, please contact our support team immediately via live chat so that the account can be investigated and closed without delay.
The sl788 platform may contain links to or integrations with third-party services whose privacy practices are governed by their own privacy policies, not by this document. This applies to game studio interfaces (Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Pocket Games Soft, Spribe), payment gateway pages operated by Indonesian bank partners or e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and any other external service you access from within the sl788 platform.
sl788 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of sl788. Where we share your data with third-party processors, we do so under contractual safeguards as described in Section 6.
sl788 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to our platform. When material changes are made, we will notify active members by email to the address registered on their account and will publish the updated Privacy Policy on sl788.net with a revised "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your personal data. Your continued use of the sl788 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms.
If any amendment materially reduces your privacy rights or materially increases how we use your personal data, we will provide at least 14 days' advance notice before the amended policy takes effect and will obtain fresh consent where consent is required as the legal basis for the affected processing.
If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about the way sl788 handles your personal data, please reach out to us through any of the following channels:
For formal complaints regarding our data processing practices, please contact us in writing via email with the subject line "Formal Privacy Complaint – [Your Username]". sl788 will acknowledge receipt within 48 hours and provide a substantive response within 14 business days. If you remain dissatisfied with our response, you may escalate your complaint to an appropriate supervisory authority or seek independent dispute resolution.
sl788 is committed to resolving all privacy concerns promptly and transparently. We view privacy compliance not as a regulatory obligation but as a fundamental aspect of the trust relationship between sl788 and every member of our Indonesian community.
Six concrete commitments that define sl788's approach to member data protection.
sl788 does not sell, rent, or trade your personal data to advertising networks, data brokers, or any third party for commercial gain. Your data is used exclusively to deliver and improve the sl788 experience — nothing else.
Every page load, every login, every deposit, and every withdrawal on sl788 is protected by 256-bit SSL/TLS encryption. Your financial details — including BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay credentials — are never exposed in transit.
We collect only the identity information necessary to verify your age and identity before withdrawals. Your KTP, passport, or driver's licence data is stored encrypted, accessed only by authorised verification staff, and never shared beyond what AML law requires.
Promotional emails and bonus notifications from sl788 are sent only to members who have explicitly opted in. Every marketing message we send includes a clear, one-click unsubscribe option. Withdrawing consent never affects your ability to use the platform.
sl788 holds your personal data only for as long as it is needed. We maintain a documented data retention schedule (see Section 8) and delete or anonymise data as soon as the retention period expires. We do not accumulate data indefinitely.
Our 24/7 support team includes native Indonesian speakers trained specifically in privacy rights and data protection enquiries. If you have a concern about your data at 2 AM WIB, we are available, informed, and ready to help — in Indonesian or English, your choice.
Our support team is available around the clock to answer any questions about this Privacy Policy, help you exercise your data rights, or assist with account security. You can also explore our FAQ, review our Terms & Conditions, or head straight to the platform.
All sl788 services are for adults aged 21+ only. Please gamble responsibly.